Terms

Rosie Consulting is a trading arm of RFR (Monmouth) LIMITED, Incorporated in England & Wales. Company Number 5023216

Legal Details & Terms

1.1.2019

Legal Notices & Policies

This Site is owned, built, and made available by Rosie Consulting & official associated parties. This Site means all the content of the internet Web pages whatever medium used. We make fair endeavours to protect privacy.

This site and its components are offered for informational purposes only; this site shall not be responsible or liable for the accuracy, usefulness or availability of any information transmitted or made available via the site, and shall not be responsible or liable for any error or omissions in that information.

Conditions of Use

By accessing or using any part of This Site you agree to be bound by the following conditions of use. If you do not wish to be bound by these conditions you may not access or use This Site. Rosie Consulting may change these conditions at any time without any notice to you. Please check these conditions periodically for any changes that have been made.

Except where otherwise noted the content of This Site is the property of and is owned, copyrighted and controlled by Rosie Consulting and/or their associates, clients or employers. ALL RIGHTS ARE RESERVED.

Trademarks

All trademarks product names and company names or logos cited anywhere on This Site are the property of their respective owners.

Permitted Uses

Material from This Site may not be copied, downloaded, reproduced, broadcast, shown or played in public for publication for gain or otherwise or be adapted in any way without the written express permission of Rosie Consulting and/or their associates, clients or employers. ALL RIGHTS ARE RESERVED.

Liability

Nothing contained in these conditions or anywhere on This Site shall be construed as Rosie Consulting or their associates being liable for any direct, indirect, incidental, special or consequential damages including without limitation any personal injury or consequence, loss of profits, business interruption, loss of programs or other data or otherwise even if Rosie Consulting is expressly advised of the possibility of such damages arising out of the use of This Site or the inability to use it. We cannot be held responsible for any third-party actions whatever the form including viruses, hacking or alterations affecting the site or its users in anyway.

Governing Law

These conditions shall be governed by and construed in accordance with the laws of England & Wales.

Third Party Providers

Rosie Consulting and anyone acting on their behalf cannot in anyway or any form be responsible for the products, services or facts provided by a third party even if listed on this site. Any contracts, dealings or work you enter into with anyone mentioned on this site is totally at your own risk - the provision of a providers list is merely an aid and not a recommendation or legal tie.

Business Privacy Policy – Rosie Consulting

This privacy policy sets out how Rosie Consulting uses and protects any information that you give Rosie Consulting when you use this website.

Rosie Consulting is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Rosie Consulting may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from December 2018. We currently collect no information through forms or surveys but may change this policy, without notice, but as covered by the details below.

What we may collect

We may collect the following information:

Name and job title

Contact information including email address

Demographic information such as postcode, preferences and interests

Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at rosie@rosieconsulting.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to PO Box 51, Westbury, Shropshire SY5 9WH

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

GDPR Policy – Rosie Consulting

This privacy policy sets out how Rosie Consulting uses any information that you give Rosie Consulting.

We currently collect no information through forms or surveys but may change this policy, without notice, but as covered by the details below.

What we may collect

We may collect the following information:

Name and job title

Contact information including email address

Demographic information such as postcode, preferences and interests

Other information relevant to customer surveys and/or offers

If you wish to access the data we have on you please put your request in writing, giving details of all email address you may have used now and in the past, so we can ensure we provide you with all the data we hold and erase, if requested all the data.

This written request should be posted to: Please note we cannot accept electronic requests.

Your request will be progressed within 28 working days. You may wish to send Special Delivery to ensure the letter arrives. We can only inform or update based on the email addresses you supply, as they are the search tool.

Send your request to:

Rosie Consulting, PO Box 51, Westbury, Shropshire SY5 9WH

We will accept one request per person or Company, further requests from that same individual or company may result in a reasonable fee being charged.

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Standard Terms and Conditions for the Rosie Consulting

1st January 2019

PAYMENT:

 Standard trading terms are 15 days from the invoice date, unless otherwise agreed in writing.

 Deposits and stage payments are normal practice and will be automatic for contracts worth in excess of £1000.

 Late payments will incur an 8% surcharge on the balance over-due, in line with the UK Government code of practice.

 If debt recovery is required, then those costs will also become the liability of the non-payer.

 Acceptable payments are cheque, BACS or CHAPS. BACS is the preferred method. Any bank transaction costs or currency conversion costs incurred in making payment are fully the responsibility of the client.
 Mileage is charged at 45p per mile. Initial scope visit FOC, all further journeys will be charged unless otherwise agreed in the initial contract.

DISPUTES OR TERMINATION OF CONTRACT:

 Notice of any disputes must be received in writing by the Rosie Consulting within 10 days of the dispute arising.

 Termination of a contract after the commencement of a contract, this must be received in writing for work to cease. It may take up to 7 working days for work to cease. The costs to the date work actually ceases will be invoiced, for payment within 15 days. Termination date, this being the date of the written notice was received by the Rosie Consulting plus up to 7 days further from that date if work cannot stop immediately. The Rosie Consulting will endeavour to stop work as quickly as possible but allow up to 7 working days for this to happen. On receipt of full payment any completed elements of work will be passed to the client, partial or incomplete element will not be passed over to maintain the business integrity of the Rosie Consulting

 Termination pre work commencing, this must be made in writing 7 working days before work commences or for contracts with a value of over £2000, 14 working days before work commences. If expenses have been incurred the Rosie Consulting reserves the right to charge for these. Invoicing for full payment within 15 days. Expenses such as these would normally be sanctioned by the client, but the Rosie Consulting reserve the right to charge for exceptional items.

 All copyright remains the in the sole ownership of the Rosie Consulting until all payments are received in full, unless otherwise formally agreed, and those funds have gone successfully through bank clearance.

 The Rosie Consulting retains the right to use examples of the work carried out for clients, without reference to the Clients name or business name, unless agreed by both parties. These examples are for promotional and marketing purposes only. That can be in the form of physical materials or online, for use by Rosie Consulting. Work that is not yet in the public domain will not be used until such time as it is in the public domain.

 Any images, photo, logo or other material supplied by the client or any third party must be legally compliant, meet current legislation and the client or third party must have the correct forms/levels and permission for right of use for the said items. The Rosie Consulting will not take any responsibility for any element that is not compliant or legally allowed to be used. Any legal action that might ensure, such as copyright infringement proceedings by image libraries, will be wholly the responsibility of the client. Rosie Consulting must assume that all items provided are compliant, it is not the studio or Rosie Consulting responsibility to check such rights.

PROPERTY:

 Any property or goods supplied by The Rosie Consulting remains in the sole ownership of the Rosie Consulting until all payments are received in full, unless otherwise formally agreed, and those funds have gone through bank clearance.

THIRD PARTY SERVICES:

 Engaging third party suppliers on behalf of a client, such as print houses or web designers. The Rosie Consulting will liaise with, but not contract, third party supplier on behalf of clients, if formally agreed by all three parties. When the project reaches the point there the third party needs to be engaged or contracted then the client, not the Rosie Consulting, must formally instruct the third-party supplier and be responsible for all payments to those third parties.

 Under some special pre-agreed contractual circumstances, the Rosie Consulting may formally agree to instruct a third party on a client’s behalf. If this is the case then the costs and instructions to act must be formally agreed by both the Rosie Consulting, the third-party supplier and the client. The client must pay, in advance, the value of the third-party costs, paid to the Rosie Consulting before any instructions to third parties are actioned.

 The Rosie Consulting does not have any liability for the actions of third parties, even if the studio or Rosie Consulting has liaised, contracted or worked with a third part on behalf of a client.

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